Privacy Policy

Harbora (“we”, “us”, “our”) operates harbora.co, a B2B procurement platform connecting D2C personal care brands with independent retailers in India. This privacy policy explains how we collect, use, and protect your information when you use our platform.

We collect the following information when you register or transact on Harbora:

• Name and contact details (email address, phone number)
• Business information (business name, GST number, address)
• Order history and transaction records
• Payment information (processed securely via Razorpay)

We use the information we collect to:

• Process and fulfil orders placed on the platform
• Verify accounts and prevent fraudulent activity
• Send transactional emails related to your orders and account
• Improve and maintain the Harbora platform

We do not sell your personal data to third parties. Retailer identity is never shared with brands on the platform.

We share data only with service providers necessary to operate the platform: Razorpay for payment processing, and Resend for transactional email delivery. These providers are bound by their own privacy policies and are not permitted to use your data for other purposes.

We use industry-standard security measures to protect your data, including encrypted connections (HTTPS), secure authentication, and access controls. While we take reasonable steps to protect your information, no method of transmission over the internet is 100% secure.

Harbora uses essential cookies only. These cookies are strictly necessary for authentication and session management — they allow you to stay logged in and use the platform securely. We do not use cookies for advertising or tracking.

If you have questions or concerns about this privacy policy or how your data is handled, please contact us at mahesh@harbora.co.